Privacy Policy

At Beyond Borders, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, enquire about our expeditions or make a booking with us.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Beyond Borders, we may collect information such as:

Name
Phone number
Email address
City or location
Travel preferences and requirements
Tour and booking details
Information required for permits or travel arrangements
Payment and transaction-related information
Information you provide when contacting us
Any other information you voluntarily submit through our website or booking forms

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited and general website usage data.

2. How We Use Your Information

We may use the information we collect to:

Respond to enquiries and requests
Process and manage tour bookings
Communicate with you about your trip
Arrange accommodation, permits and other travel-related services
Provide customer support
Process or verify payments
Send important updates regarding your booking or expedition
Improve our website, services and customer experience
Prevent fraud, misuse or unauthorised activity
Meet legal and regulatory requirements

We will only use your personal information for legitimate purposes connected with providing and improving our services.

3. Information Shared With Third Parties

To organise your expedition, we may need to share certain information with trusted third parties, such as:

Accommodation providers
Permit or government authorities where required
Payment service providers
Transportation or travel partners
Technology and website service providers
Other service providers involved in delivering your booked experience

We only share information that is reasonably necessary for the relevant service or purpose.

We do not sell or rent your personal information to third parties.

4. Payments

Where payments are made through an external payment gateway, your payment information may be processed directly by the relevant payment service provider.

Beyond Borders may receive transaction details necessary to confirm and manage your booking, but we do not intend to store complete card, banking or other sensitive payment credentials on our own systems.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember certain preferences
Understand how visitors use our website
Improve website performance
Measure marketing and advertising performance

You may be able to manage or disable cookies through your browser settings. Some website functions may not work correctly if certain cookies are disabled.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, misuse, alteration, disclosure or loss.

However, no online transmission or storage system can be guaranteed to be completely secure. You should therefore understand that providing information online always carries some level of risk.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining booking records, resolving disputes, complying with legal requirements and protecting our legitimate interests.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal or regulatory requirements.

8. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including requesting access to or correction of information we hold about you and withdrawing consent where processing is based on consent.

If you wish to make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

9. Marketing Communications

If you choose to receive promotional communications from Beyond Borders, we may contact you about new expeditions, offers, destinations and other relevant updates.

You can request to stop receiving promotional communications at any time.

Transactional or service-related communications, such as booking confirmations, payment information, itinerary updates or important trip notices, may still be sent where necessary.

10. Children's Privacy

Our services are intended for adults and travellers who are legally able to make travel arrangements.

We do not knowingly collect personal information from children for independent use of our services. If you believe that a child has provided personal information to us without appropriate consent, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Beyond Borders
Email: beyondborders828@gmail.com
Phone: +91 91818 27735